Responsible Gaming

Play Smart.
Stay in Control.

At get108, gambling is entertainment — and entertainment is only enjoyable when it stays within boundaries you set yourself. Our responsible gaming framework gives every player on our platform the tools, information, and support needed to keep gaming fun, safe, and sustainable.

21+ Age Verification
Deposit Limits Available
Self-Exclusion Tools
24/7 Support
Play Responsibly
21+
Adults Only

Gambling Should Always Be a Choice, Not a Compulsion

We believe every player deserves a gaming environment built on trust, transparency, and genuine care for their well-being. get108's responsible gaming policy is not a regulatory checkbox — it is a core part of how we operate.

get108 is a premier online casino and sportsbook platform serving English-preference players across Indonesia. While we take pride in delivering an exceptional gaming experience — from live baccarat and blackjack tables to hundreds of certified slot titles and a deep Indonesian sportsbook — we hold ourselves equally accountable for the welfare of every person who plays on our platform.

Responsible gaming means understanding that gambling involves real money and real risk. The thrill of a well-placed bet on BRI Liga 1, a winning hand at a live dealer blackjack table, or a bonus round on a Pragmatic Play slot should come from the entertainment value of the experience — never from financial pressure or emotional distress. If gambling stops being fun, it's time to use the tools we provide.

This page outlines every feature, tool, and resource available to get108 members who want to stay in control of their gaming activity. We strongly encourage all players to read it in full — whether you consider yourself a casual bettor or a regular player.

Important: get108 is strictly an adults-only platform. You must be 21 years of age or older to register an account, make a deposit, or place any wager. We enforce this through KYC identity verification and reserve the right to close any account found to belong to a person under 21.

Six Tools That Keep You in Control

Every get108 member has direct access to these protective features from within their account dashboard — no application form required, no waiting period for activation.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your get108 account. Once your limit is reached, further deposits are blocked until the period resets. You can lower your limit immediately; raising it takes a 7-day cooling-off period to prevent impulsive decisions.

Time-Out Feature

Need a short break? Activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is suspended — you cannot log in, deposit, or place bets. Your balance is preserved and you can return once the period expires.

Self-Exclusion

If you believe gambling has become a problem, you can permanently self-exclude your account. Self-exclusion at get108 is irrevocable for the chosen period — options range from 6 months to 5 years or permanent closure. During self-exclusion, all marketing communications are stopped immediately.

Activity & Spend Reports

Access a full history of your wagering activity, deposits, withdrawals, and session durations at any time. Understanding exactly how much time and money you spend on gaming is the first step to maintaining healthy habits.

Marketing Opt-Out

Promotional offers, bonus notifications, and deposit-match alerts can make it harder to step back from gambling. You can opt out of all marketing communications from get108 at any time via your account settings or by contacting our support team.

Reality Checks

Enable session-time notifications that remind you how long you have been playing. Reality check prompts appear at intervals you choose — every 30, 60, or 90 minutes — giving you a regular nudge to assess whether you want to continue your session.


Setting Up Your Responsible Gaming Controls

All protective tools are accessible without contacting support. Log in to your get108 account and follow these steps to configure limits, time-outs, or self-exclusion in under two minutes.

1
Log In to get108

Visit /get108-login and sign in with your registered username and password. Enable two-factor authentication for an extra layer of account security.

2
Open Account Settings

Click your account avatar in the top-right corner and navigate to Settings → Responsible Gaming. All tools are listed in a single dashboard panel.

3
Choose Your Tool

Select from Deposit Limits, Time-Out, Self-Exclusion, Reality Checks, or Marketing Opt-Out. Each tool has a clear description and confirmation prompt before activation.

4
Confirm & Activate

Confirm your selection. Changes that restrict your activity take effect immediately. Requests to increase limits are subject to a mandatory 7-day review period.

5
Contact Support Anytime

If you are unable to access your account settings or need immediate assistance activating self-exclusion, our 24/7 live chat support team can action your request in real time.

6
Review Regularly

Your circumstances change. We recommend reviewing your responsible gaming settings every three months and adjusting deposit limits or reality check intervals as needed.


Is Your Gambling Still Under Control?

Honest self-reflection is one of the most powerful tools available to any player. Read through the questions below and answer them honestly — no one else will see your answers.

If you answer yes to two or more of these questions, we strongly encourage you to activate a time-out or speak with a member of our support team or a professional counselling service.
1

Do you find yourself gambling with money that was set aside for essential expenses — rent, food, bills, or loan repayments?

2

Do you feel irritable, restless, or anxious when you are unable to gamble or when you try to cut back?

3

Have you tried to chase losses — placing larger bets to recover money you have already lost in the same or a previous session?

4

Do you hide the extent of your gambling activity from family members, close friends, or your partner?

5

Have you borrowed money, sold personal possessions, or taken out a loan to fund gambling activity?

6

Has gambling caused significant conflict in your personal relationships, affected your work performance, or disrupted your daily routine?

7

Do you feel that you need to gamble with increasingly large amounts of money to get the same level of excitement or satisfaction?

8

Have you made repeated unsuccessful attempts to cut down, control, or stop gambling entirely?


Recognising Problem Gambling Early

Problem gambling rarely announces itself clearly. These are the behavioural patterns most commonly associated with gambling harm — recognising them early makes recovery significantly easier.

Escalating bet sizes: Consistently increasing wager amounts beyond your original comfort zone, not because your bankroll has grown but because smaller bets no longer feel exciting.

Loss-chasing behaviour: Returning to the platform specifically to win back money you have already lost, often leading to deeper losses within the same session.

Neglecting responsibilities: Missing work deadlines, neglecting family obligations, or skipping important commitments in Jakarta, Surabaya, or wherever you are based because of time spent gambling.

Financial strain: Depleting savings, overdrawing your BCA, BRI, or BNI account, or using funds from OVO, DANA, or GoPay that were intended for everyday expenses.

Emotional dependency: Using gambling as a primary way to cope with stress, loneliness, boredom, or negative emotions rather than as occasional entertainment.

Secrecy and concealment: Deleting browser history, hiding transaction records, or lying about gambling activity to avoid questions from family or friends.

Preoccupation with gambling: Spending a significant portion of your non-gambling hours planning upcoming bets, thinking about past sessions, or researching strategies obsessively.

Inability to stop: Continuing to play well past the point at which you intended to stop, or feeling unable to close the platform even when you want to.


You Are Not Alone — Support Is Available

Whether you need to speak with our team or reach out to a professional counselling service, help is available around the clock. There is no shame in asking for support — it is the most important step you can take.

Live Chat Support

Our native Indonesian-speaking support agents are available 24 hours a day, 7 days a week, via the live chat widget inside your account dashboard. Responsible gaming requests are treated with full confidentiality.

Email Our Team

For written requests — including self-exclusion activation, deposit limit changes, or data access — contact our support team by email. We respond within one business day (WIB hours).

[email protected]
Account Dashboard Tools

All self-service responsible gaming controls — deposit limits, time-outs, self-exclusion, reality checks — are accessible directly from your account settings without needing to contact support.

Professional Counselling

If you are in Indonesia and need professional help, we encourage you to reach out to qualified counselling services or mental health professionals in your city — Jakarta, Surabaya, Bandung, Bali, and all major cities have access to support networks.

Our Pledge to You

get108 Will Always Put Players First

We will never pressure you to continue playing. We will never send promotional communications to a player who has opted out or self-excluded. We will never make it difficult to activate protective tools. And we will always respond to responsible gaming requests with the urgency and compassion they deserve.


Strict 21+ Age Verification

get108 enforces a minimum age of 21 for all account holders without exception. This is not simply a policy statement — it is actively enforced through our KYC identity verification process, which every member must complete before withdrawals are processed or full account features are unlocked.

During KYC verification, you will be required to provide a government-issued photo ID — such as your Indonesian KTP (Kartu Tanda Penduduk), passport, or driving licence — that clearly shows your date of birth. Any account found to belong to a person under the age of 21 will be permanently closed and all deposited funds returned to the originating payment method.

If you are a parent or guardian and believe a minor has accessed or registered an account on get108 using your personal or financial details, please contact us immediately at [email protected]. We will investigate and act without delay.

Under 21? No Access

Anyone under the age of 21 is strictly prohibited from registering an account or placing any wager on get108, regardless of parental or guardian consent.

KTP / Passport Check

We verify every member's government-issued ID before processing withdrawals. Document authenticity is checked by our KYC verification partner.

Parental Controls

We strongly recommend that parents and guardians in Indonesia use browser-level parental control software to prevent minors from accessing online gambling platforms.

Report Under-Age Access

If you suspect a minor has registered on get108, report it to our support team immediately. We take every report seriously and act within 24 hours of notification.


Enjoy get108 Responsibly

Play with Confidence at get108

With your responsible gaming controls in place, you can enjoy everything get108 has to offer — live baccarat, blackjack, 500+ certified slots, and a world-class Indonesian sportsbook — knowing that the tools to stay in control are always just one click away.