Privacy Policy — get108

In this Privacy Policy, the following terms carry the meanings set out below:

This Privacy Policy applies to all Personal Data collected by or on behalf of get108 in connection with Your use of the Platform. It covers data collected through the website at get108.bet, through live chat and email support interactions, through payment processing channels (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja), and through any marketing or promotional communications You opt into.

get108 acts as the Data Controller for all Personal Data processed under this Policy. Where get108 engages third-party Data Processors to perform specific functions — such as identity verification, payment processing, fraud detection, or cloud infrastructure — those processors act strictly under written data processing agreements that require them to protect Your data to an equivalent standard.

get108 collects only the Personal Data that is necessary to provide the Services, comply with applicable legal and regulatory obligations, and maintain the security and integrity of the Platform. The categories of data we collect are set out below.

Registration & Identity Data

• Full legal name (as it appears on Your Indonesian National Identity Card, KTP, or passport);
• Date of birth (to verify that You meet the 21+ age requirement);
• Residential address in Indonesia (city, province, postal code);
• Email address and mobile phone number;
• Username and encrypted password hash.

KYC & Verification Data

• Scanned or photographed copy of government-issued photo ID (KTP, passport, or driving licence);
• Proof of address document (utility bill, bank statement, or official correspondence dated within three months);
• Selfie or liveness-check image submitted during identity verification;
• Source-of-funds documentation requested in connection with large or unusual transactions.

Financial & Transaction Data

• Bank account numbers associated with BCA, BRI, BNI, Mandiri, CIMB Niaga, or other supported Indonesian banks used for deposits and withdrawals;
• E-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja;
• Deposit and withdrawal amounts, timestamps, and transaction reference numbers;
• Account balance history and wagering activity for responsible-gaming monitoring and AML compliance purposes.

Technical & Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, browser version, and screen resolution;
• Session start and end times, pages visited, game titles launched, and in-game interaction data;
• Referral URL and traffic-source data (if You arrived via a marketing link).

Communications Data

• Content of live-chat transcripts and email correspondence with the get108 support team;
• Records of promotional emails or SMS messages sent to You and Your engagement with those communications;
• Any feedback, complaints, or dispute records submitted to get108.

get108 collects Personal Data through the following channels:

• Directly from You: When You complete the account registration form, submit KYC documents, initiate a deposit or withdrawal, contact support via live chat or email, or respond to a promotional survey.
• Automatically: Through Cookies, web beacons, pixel tags, and server-side logging as You browse and interact with the Platform. This includes session data, click-stream behaviour, and game-play telemetry.
• From Payment Partners: Confirmation data from BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja regarding the status and details of deposit and withdrawal transactions.
• From KYC Providers: Identity-match scores, document authenticity flags, and sanctions-screening results returned by our third-party KYC and AML service providers.
• From Fraud Prevention Services: Device-fingerprinting signals and risk scores generated by fraud-detection tools integrated into the Platform.

get108 processes Your Personal Data only when a lawful basis exists. The table below maps each processing purpose to its corresponding legal basis.

get108 does not sell, rent, or trade Your Personal Data to third parties for their own independent marketing purposes. We may share Your data in the following limited and controlled circumstances:

• Payment Processors: We share the minimum financial data necessary with Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) to process Your deposits and withdrawals securely.
• KYC & AML Providers: Your identity documents and personal details are transmitted to our contracted KYC verification and sanctions-screening service providers for the purpose of regulatory compliance. These providers are bound by strict data processing agreements.
• Game Providers: Limited technical session data (e.g., Player ID, session token, game round ID) is shared with game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft to facilitate game delivery and resolve disputes.
• Cloud & Infrastructure Providers: Our cloud hosting and content-delivery infrastructure providers process data on our behalf under data processing agreements that require equivalent data protection standards.
• Fraud & Security Services: Device fingerprint data, IP addresses, and behavioural signals may be shared with fraud-detection providers to protect the Platform and all Members from unauthorised access and financial crime.
• Legal & Regulatory Disclosure: Where required by a court order, binding regulatory direction, or applicable law, get108 may disclose Your Personal Data to law enforcement agencies, financial intelligence units, or other competent authorities. We will notify You of any such disclosure to the extent permitted by law.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale involving get108, Your Personal Data may be transferred to the acquiring entity, which will be bound by this Privacy Policy or an equivalent standard.

get108 operates globally, and some of our Data Processors are located outside Indonesia. Where Your Personal Data is transferred to a country that does not provide an equivalent level of data protection, get108 puts in place appropriate safeguards, which may include:

• Contractual clauses that require the recipient to protect the data to an equivalent standard;
• Verification that the recipient country or specific organisation meets an internationally recognised adequacy standard;
• Technical measures such as end-to-end encryption of data in transit.

By using the Platform, You acknowledge that Your Personal Data may be transferred to and processed in jurisdictions outside Indonesia. If You have questions about the specific safeguards applicable to any particular transfer, please contact us at [email protected].

get108 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a baseline:

After the applicable retention period has elapsed, Personal Data is securely deleted or anonymised in a manner that renders re-identification impossible. Anonymised, aggregated data (e.g., platform usage statistics) may be retained indefinitely for analytical purposes.

get108 uses Cookies and similar tracking technologies to operate the Platform, remember Your preferences, maintain Your login session, and analyse how the site is used. The categories of Cookies we deploy are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. They maintain Your logged-in session, store Your language preferences, and enable secure payment flows. These Cookies cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Remember Your in-Platform preferences — such as your preferred game lobby view, table stake defaults, and notification settings — to deliver a more personalised experience across sessions.
• Analytics Cookies: Collect anonymised, aggregated data about how visitors navigate the Platform, which pages attract the most engagement, and where users exit. This data helps us improve the Platform for all Members. No personally identifiable information is transmitted via analytics Cookies.
• Fraud Prevention & Security Cookies: Used by our fraud-detection partners to generate device fingerprints and risk signals that protect Your Account from unauthorised access and protect the Platform from abusive bot traffic.

As a Member of get108, You hold the following rights with respect to Your Personal Data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all verified requests within 30 calendar days.

• Right of Access: You may request a copy of all Personal Data that get108 holds about You, together with information about how that data is used and with whom it is shared.
• Right to Rectification: If any Personal Data we hold about You is inaccurate or incomplete, You have the right to request that we correct or update it without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete Your Personal Data where it is no longer necessary for the purposes for which it was collected, where You have withdrawn consent, or where there is no overriding legitimate interest or legal obligation requiring its retention.
• Right to Restriction of Processing: You may request that we restrict the processing of Your Personal Data while a dispute about its accuracy or lawfulness is resolved.
• Right to Data Portability: Where processing is based on Your consent or the performance of a contract and is carried out by automated means, You may request that we provide Your Personal Data in a structured, machine-readable format so that You can transfer it to another service provider.
• Right to Object: You may object to the processing of Your Personal Data where that processing is based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override Your interests, rights, and freedoms.
• Right to Withdraw Marketing Consent: Where You have previously opted in to receive promotional emails or SMS messages from get108, You may withdraw that consent at any time by clicking the unsubscribe link in any marketing communication or by contacting support.

get108 implements a comprehensive set of technical and organisational security measures to protect Your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• TLS/SSL Encryption: All data transmitted between Your device and the Platform is encrypted using 256-bit TLS/SSL, ensuring that Your login credentials, financial data, and personal information cannot be intercepted in transit.
• Encrypted Data Storage: Sensitive data fields — including password hashes, KYC document references, and financial account details — are stored using industry-standard encryption at rest.
• Access Controls: Access to Personal Data within get108's internal systems is restricted on a strict need-to-know basis. All staff with data access undergo background screening and receive regular data-protection training.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for all Member Accounts and is strongly recommended. Enabling 2FA significantly reduces the risk of unauthorised login even if Your password is compromised.
• Intrusion Detection & Monitoring: Our infrastructure is monitored 24 hours a day, seven days a week by automated intrusion-detection systems and a dedicated security operations team.
• Penetration Testing: The Platform undergoes regular independent security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to Your rights and freedoms, get108 will notify affected Members without undue delay and will take all reasonable steps to contain and remediate the incident.

The get108 Platform is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. If You are under 21 years of age, You must not register an Account, access the Platform, or provide any personal information to get108.

If get108 discovers or is notified that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete that data from our systems, close the associated Account, and return any funds to the depositing payment method to the extent technically possible.

The Platform may contain links to third-party services — for example, payment provider portals (BCA internet banking, OVO app) or game provider interfaces hosted on third-party infrastructure. Once You navigate away from get108.bet, this Privacy Policy no longer applies. get108 is not responsible for the privacy practices of any third-party website or application.

We encourage You to review the privacy policy of any third-party service before submitting personal information to it. If You have questions about how a specific third-party partner handles Your data, please contact us and we will provide what information we can within the bounds of our contractual arrangements.

get108 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. When we make a material change to this Policy, we will notify registered Members by email and by posting a notice on the Platform at least seven calendar days before the revised Policy takes effect.

The "Last Reviewed" date at the top of this page will be updated each time the Policy is amended. Continued use of the Platform after the effective date of any amendment constitutes Your acceptance of the revised Privacy Policy. If You do not accept the revised terms, You should cease using the Platform and may request Account closure by contacting our support team.

If You have any questions, concerns, or requests relating to this Privacy Policy or to the way get108 handles Your Personal Data, please reach out to us through one of the following channels:

• Live Chat: Available 24/7 directly from Your Account dashboard. This is the fastest way to reach our team for urgent privacy matters.
• Email: [email protected] — Our privacy team aims to respond to all data-related enquiries within one business day (WIB business hours: 08:00–22:00 WIB). For matters requiring formal written responses, email is the appropriate channel.

get108's support team includes native Indonesian-speaking agents available around the clock, so You may communicate in either English or Bahasa Indonesia when raising a privacy enquiry. All formal written responses to data-rights requests will be issued in English.